Frequently Asked Questions
Everything you need to know about shopping with Patchee BD
What are your delivery charges within Bangladesh?
We offer a flat shipping rate of 60 BDT inside Dhaka and 120 BDT for deliveries outside Dhaka.
How can I ensure I pick the right size for my clothing?
Each product page features a detailed size chart. We recommend measuring your favorite garment and comparing it to our chart for the perfect fit.
What is your return and exchange policy?
You can exchange any unused item with original tags within 7 days of delivery if there is a sizing issue or manufacturing defect.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery services nationwide, allowing you to pay only when you receive your package.
How long does it take for my order to arrive?
Orders within Dhaka are typically delivered within 2-3 business days, while nationwide delivery takes 3-5 business days.
Are the colors of the products accurate to the website photos?
We strive for maximum accuracy, but please note that actual colors may vary slightly due to photographic lighting or your monitor settings.